Faq
Frequently Asked Questions
Find quick answers to the most common questions about our storage, rentals, and moving services.
We offer a variety of unit sizes to meet your needs, from small closet-sized units to garage-sized spaces for vehicles, and larger items. We also offer outside storage for seasonal or temporary storage of RVs, Boats, or Motor Vehicles.
Current Unit Sizes & Pricing:
• 5×5 – $70
• 5×10 – $95
• 5×20 – $115
• 10×10 – $150
• 10×15 – $185
• 10×20 – $225
• 15×15 – $245
Outside Storage is $125.00 per month. We also offer specials on long term 6 months or more for seasonal storage. Call for details.
No. Our facility is not climate controlled. Items sensitive to temperature or humidity should be stored accordingly.
For safety reasons, the following are strictly prohibited:
• Hazardous or flammable materials: gasoline, propane tanks, kerosene, fireworks, ammunition, explosives, or batteries.
• Illegal items: stolen goods, drugs, weapons prohibited by law.
• Perishables: food, beverages (canned or not), or anything that attracts pests.
• Living things: plants, animals, or humans (no living or sleeping in units).
• Vehicles that are not in working order or lack current registration/insurance.
• Trash, compost, or strong-smelling items.
If you’re unsure about an item, please ask first. We reserve the right to refuse unsafe or prohibited items.
Yes. Insurance is required for all tenants. You may provide proof of existing coverage (homeowner’s, renter’s, or business insurance) or purchase our affordable storage insurance plan for peace of mind.
Tenants provide their own lock. We recommend a disc or high-security padlock. Locks are available for purchase on site.
Office Hours: For questions, billing, and assistance our office is open Monday through Friday 9am-4pm, Saturday 9am-1pm, & Sunday 10am-2pm.
Access Hours: Tenants may access their units during posted gate hours.
Rent is charged monthly in advance. The first month is due at move-in. Subsequent rent is always due on the day of the month of move in, your "Anniversary" date. We accept credit card, debit card, and automatic billing.
Life happens while we are busy making other plans. In the event you miss a payment call us, let us know when you will be able to make it up. We can only assist you when you communicate. Late fees apply after the grace period (typically 10, 20, and 30 days). Accounts more than 30 days past due may be subject to lien procedures and auction, as allowed by state law.
We require units must be inspected by management before move-out is complete. Units must be empty, locks removed, and swept clean. Rent and fees must be fully paid before termination is complete.
Yes, provided they are operable, properly registered, and insured. Proof of registration and insurance must be on file. Major repairs on site are not allowed.
Policies & Rules
Rental Policy
• Minimum rental period: 1 month.
• Rent is due monthly in advance.
• Tenants must be 18+ with valid government ID.
Prohibited Items
The following items are not permitted:
• Hazardous/flammable: gasoline, propane, kerosene, chemicals, solvents, fireworks, explosives, paint, batteries.
• Illegal/stolen property, firearms or weapons prohibited by law.
• Perishable items, food, or beverages.
• Living things: no plants, animals, or people.
• Vehicles that are unregistered, uninsured, inoperable, or considered junk.
• Trash, waste, odorous materials.
• Any other items prohibited by state or federal law.
Insurance Requirement
• All tenants must maintain insurance on stored property.
• Proof of coverage must be provided at lease signing.
• Optional facility-offered storage insurance is available.
• The facility is not liable for theft, damage, pests, or natural disasters except as required by law.
Access & Security
Payments & Late Fees
Termination
• Tenant MUST stop by office and units must be inspected by management before move-out is complete. Until you notify office and we inspect unit you will not be considered moved out.
• Units must be completely emptied, swept clean, and locks removed.
• Damage, trash removal, or unpaid balances will be billed to the tenant.
Auctions / Liens
Units more than 30 days delinquent may be placed under lien and sold at auction after 60 days, in compliance with state law.
Facility Rules of Conduct
• No living or sleeping in units.
• No loitering on premises.
• No business operations or mechanical work inside units.
• Tenants can not access dumpster. Dumpster is needed exclusively for Wes Stor.